Ryan W Cowburn, OD

Ryan W Cowburn, OD
2121 SHELLY DR INDIANA, PA 15701
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's staff friendly?
Yes
by ddmd35 xxx.xxx.2.176
September 18, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.72.115
February 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.146.247
April 12, 2012
They are always available to help when I need an appointment or have a question. The office is accommodating and all of the employees are very friendly. They are also knowledgeable on the latest vision care and have a wide selection of frames to choose from. My experience with Dr. Cowburn has always been a pleasant one. You can't go wrong with this office.
by Anonymous
August 10, 2011
Does this provider use current and safe equipment?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you experience unnecessary pain during your visit?
No
by Anonymous
May 04, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
May 04, 2011
I bought the most beautiful pair of glasses here. I was pleasantly surprised at the very large selection of frames to choose from and am definitely going to recommend others to check them out. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. It was easy to get the appointment time that worked for my schedule. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. I've already told my friends and family about the fantastic experience I had there.
by Anonymous
March 02, 2011
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