Tina Reeves, OD

Tina Reeves, OD
Downtown's Vision Care 17 State Street Rochester, NY 14614
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Does this provider maintain a professional appearance?
Absolutely
Would you recommend this optometrist to others?
I Already Have
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Did this provider listen to your input and concerns?
Absolutely
by Happy to See xxx.xxx.190.239
February 21, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.178.18
January 02, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Jenna
January 29, 2013
Was the waiting area spacious?
Yes, extremely spacious
Does this provider offer flexible appointment times?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Chris xxx.xxx.101.33
January 11, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.174.30
April 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.17.14
April 12, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and welcoming. They are warm and professional, and make the whole experience that much better. I was so impressed with all their high tech. equipment, and selection of frames.
by Jim xxx.xxx.191.111
April 06, 2012
Always a positive experience in every way.
by Keith C xxx.xxx.72.37
April 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.6.91
March 22, 2012
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. The office was easy enough to find.
by Anonymous
February 06, 2012
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