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Richard R Chute, OD

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Richard R Chute, OD
(16 Reviews)
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274 W MAIN ST VICTOR, NY 14564
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this provider friendly?
Extremely Friendly
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.234.171
May 17, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem well-trained and experienced?
Absolutely
by Anonymous xxx.xxx.143.62
April 09, 2014
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.127.127
January 14, 2014
If you go to Dr Chute, don't try to order contact lenses online. He is very against it! He wants all of your business or none!

He said, "I see that you have ordered contact lenses online". I told him that the price was more than $100 off. He told me that if I was going to continue to by lenses from anyone but him that he was not interested in continuing to be my optometrist.

It was a VERY uncomfortable conversation......
by uncomfortable xxx.xxx.110.174
August 09, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.179.56
February 15, 2013
Was the waiting area spacious?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Are you going to visit this provider again?
Without a doubt!
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
by Kim Stanton xxx.xxx.86.22
January 03, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.49.21
December 29, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider seem irritated to be working with you?
No, they were polite
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was the waiting area spacious?
Yes
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
by Anonymous xxx.xxx.255.205
October 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Jean xxx.xxx.148.62
July 27, 2012
Does this provider give unbiased advice?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you experience unnecessary pain during your visit?
No
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
September 20, 2011
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Map and Directions
274 W MAIN ST, VICTOR, NY 14564