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Bharathi Raju, MD

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Bharathi Raju, MD
(10 Reviews)
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12818 Tesson Ferry Road Suite 104 SAINT LOUIS, MO 63128
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
I have been a patient of Dr. Raju for several years now. When I walk in I am always greeted with a friendly smiling face at the front desk. When the lady comes to take me back to the exam room to take weight and blood pressure they too have always been cordial and professional. Dr. Raju will explain everything to you and if you have any questions she is ready to give you an answer. My diabetes has pretty much been under control since seeing Dr. Raju I was on insulin at one time and now just on medicine by mouth. I would rate this group 5 Stars for knowledge, care, compassion and friendly staff.
by rhogue xxx.xxx.7.201
May 23, 2016
While her staff, at times can be a bit abrupt and even rude, I have found her to be nothing but professional.
by Rowan xxx.xxx.173.77
January 25, 2016
My appointment was at 1PM. Dr. walked into the room at 1:17. I was in my car balling by 1:32. She had no interest in what I had to say. Did not care to run any tests. Better yet, did not even have me get on the table. Which by the way was full of medical equipment and boxes. She asked me if I had any questions. I am sure the look on my face was that of a deer caught in headlights. Worst experience I have ever had with a Dr. I work with coding and called the office to ask what code would be billed. The person said it would be a code that bills my insurance for 45-60 minutes of dr. to patient face to face. I let her know that is incorrect and told her what code I am expecting to see. She said they do not bill those codes. Hmmm....
by Broken Hearted xxx.xxx.112.6
October 21, 2015
Worst staff I've even encountered. They're fine until there's a problem, you ask for clarification or bring a mistake to their attention. They're rude and sarcastic and adamant they are right even after being shown they are wrong. Tammy is the worst but they're all bad. She left a vague phone messages on my with my phone messaging service which was turned into an email. The info she left didn't even match what she said when I called to clarify. Apparently she refused to properly follow insurance instructions given me by my health insurance plan for a prescription coverage appeals even though I gave her a copy of the instructions in person the day before. When I called she refused to follow the operator's instructions for my relay call. And I have no choice but to use the relay service since I've lost my hearing. She refused to let the operator tell her what I had typed and kept interrupting. After that my calls were refused and now I have no way to ask how to get the paperwork I left there to apply for the appeal. What she did was to me was discrimination and obstinacy. Dr. Raju is a good doctor but there are plenty good doctors. Putting up with her rude and juvenile staff when a problem arises is not worth it. They obviously don't care if they lose a patient or not because they did everything they could to make sure I'll never return.
by StarGazer xxx.xxx.41.157
January 15, 2015
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider promptly return your phone calls?
Yes
Was this endocrinologist friendly?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.5.50
December 12, 2013
Did this provider prominently display their diplomas or business license?
Yes
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did you experience unnecessary pain during your visit?
No
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.10.194
November 07, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.83.91
August 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.18.62
April 16, 2012
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this endocrinologist's staff friendly?
Friendly Enough
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
September 02, 2011
I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They have really great customer service here. They always put their customers first, regardless of the situation.
by Ninaz
August 19, 2011
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Map and Directions
12818 Tesson Ferry Road Suite 104, SAINT LOUIS, MO 63128