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Martin L Mandel, MD

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Martin L Mandel, MD
(4 Reviews)
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36100 EUCLID AVE STE 320 WILLOUGHBY, OH 44094
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Recommended
3 star average for Recommended
As written below... office staff is horrendous!!!

And that reflects on the Dr.......

I had to cancel an appointment the day before and rescheduled for a week later. When I arrived thinking I was 15 minutes early, I was told that I was late for the appointment. (I clearly had the time written on my calendar.) After sitting in his office for about 20 minutes, being told the Dr. was with another patient, the office clerk called me to the window to say that the Dr. would not see me and that I had to reschedule. I expressed that "I was not happy" and rescheduled. Keep in mind, I took time off work to see this guy....
This morning, (the day after), the office called me to say that the Dr. "was not interested in seeing me any longer."
I'm very glad to find out what type of individuals he and his office staff are...
Another observation, no patient left his office while I was waiting, and the Dr. stood out of my site near the reception desk while the rude office staff told me he would not see me that day...
All I can say, he may be a great Dr. (he came highly recommended by a current patient), but with a pompous attitude and VERY RUDE office staff, anybody can find better! He obviously has no regard for the "working stiff" that seeks his help.
by Bob P xxx.xxx.4.167
April 24, 2013
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous xxx.xxx.108.167
April 09, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office too cold?
No, it was fine
by Anonymous
April 18, 2011
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Anonymous
March 06, 2011
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Map and Directions
36100 EUCLID AVE STE 320, WILLOUGHBY, OH 44094