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Stephanie A Snyder, MD

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Stephanie A Snyder, MD
(22 Reviews)
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328 THOMAS MORE PKWY CRESTVIEW HILLS, KY 41017
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
After my former dermatologist retired, I was referred to Dr. Snyder. I waited a very long time to be seen, almost 5 months to be exact.

I am disappointed with two things: 1) the amount of time that was spent with me, especially because I was a new patient. The forms took longer to fill out than the time that I actually spent with Dr. Snyder. I realize that it was just an annual check up, but it seems like there should have been more time spent on my overall skin health which leads me to my next issue.

On my medical history, I indicated that I am taking a medication for acne. This was not brought up at all during my brief visit with Dr. Snyder. When I went to check out, I asked the receptionist to ask about taking over the refills. I was told that I would have to make another appointment (over my lunch hour) which is extremely frustrating.

I have emailed the office twice and left messages for the office manager. No one but the person in charge of billing have gotten back to me, and I am stuck with paying a bill not once, but now twice as I will be finding a new dermatologist.
by Carrie R xxx.xxx.57.50
May 04, 2017
Was this dermatologist's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this dermatologist's office?
Extremely comfortable; I could have fallen asleep
Did you leave the office feeling satisfied with your visit?
Completely!
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.11.37
February 25, 2014
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I was completely at ease during my appointment here.
by Geyer xxx.xxx.232.25
November 19, 2013
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this dermatologist answer all of your questions?
No, I left confused and frustrated
Does this dermatologist use current and safe equipment?
No; the equipment needs to be updated
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.61.130
July 09, 2013
Does this provider remember you by name?
Sometimes, but not always
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.2.58
April 01, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.237.252
January 24, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.182.33
August 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.81.2
July 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.131.157
June 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.133.205
April 12, 2012
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328 THOMAS MORE PKWY, CRESTVIEW HILLS, KY 41017