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Angelo Mancuso, DO

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Angelo Mancuso, DO
(112 Reviews)
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540 HUGHES RD STE 3 MADISON, AL 35758
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Consumer Feedback

(112 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
July 22, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
July 05, 2011
Was this provider's office too loud?
No, it wasn't too loud
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
June 29, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider late to your appointments?
No, they were on time
by Anonymous
June 28, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider listen to your input and concerns?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
June 21, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
May 23, 2011
Rudest, most combative office staff I’ve ever seen. Arrived 10 minutes early. Doctor obviously running late. Waiting room full, many people on sign-in list ahead of me. Asked receptionist how long the wait was (had to be home in 1 hour 15 minutes to meet kids after school). "There's no wait. The doctor's not running late." Waited 20 minutes. Receptionist called to give new-patient paperwork. Asked again how long wait was. Still many people in front of me. Receptionist said there was no wait. I pointed out it was 2:10 and my appointment was 2:00, so obviously there was a wait. Receptionist said the wait was only for new patients who took a long time to fill out paperwork. I said I had not been given any paperwork, so the delay until then had nothing to do with filling out paperwork. Receptionist told me to go to a different doctor. As I was leaving, the receptionist loudly said something like, "That's the way we do it in this office." Never had such bad treatment in a doctor’s office.
by Abused in Madison
May 12, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
May 10, 2011
Dr. Mancuso is great! He seems to be very experienced and knowledgeable in his field. The staff, not so much. There were ringing cell phones with ringtones, loud talking, and even addressing the patients as Baby, Love, Sweetheart, etc instead of Mr. or Ms. Not the most professional but very social and friendly. He should look into hiring and training seperate staff for Madison, AL.
by Ms. Madison
May 04, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider listen to your input and concerns?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
April 26, 2011
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Map and Directions
540 HUGHES RD STE 3, MADISON, AL 35758