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Phillip J Hecht, MD

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Phillip J Hecht, MD
(9 Reviews)
> Get Phone Number & Directions
1600 W COLLEGE ST STE 680 GRAPEVINE, TX 76051
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Quite satisfied
by L. M. Linson xxx.xxx.193.202
December 12, 2014
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.81.254
August 07, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.186.80
November 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.238.135
April 06, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office too loud?
No, it wasn't too loud
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
October 06, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
September 12, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
July 19, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Would you refer this provider to a family or friend?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
June 10, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
May 02, 2011
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Map and Directions
1600 W COLLEGE ST STE 680, GRAPEVINE, TX 76051