Allan R Au, MD

Allan R Au, MD
933 SHASTA ST YUBA CITY, CA 95991
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Excellent Care!!!!
by Donna Veal xxx.xxx.241.4
April 14, 2017
Our family has been going to them for about 13 years for allergy shots and various treatments. Couldn't be more pleased with the detail to care and genuine concern they show for my well being. Friendly staff and never a wait. Always getting us in when needed and going out of their way. Wish they treated everything and I would never have to go anywhere else.
by Diane Ellis xxx.xxx.18.241
September 04, 2015
Was this provider's office too cold?
Yes, I was starting to get numb
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.60.3
March 27, 2013
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I was so pleased with how friendly this doctor was. Made me feel right at home and so nice! I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by awkdawy@comcast.net
March 01, 2012
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I felt very safe in their care. I definitely trust them. While waiting for my appointment I noted that the chairs in their waiting room were definitely above average. I was comfortable. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Valerie
February 28, 2012
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
January 11, 2012
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was this allergy-asthma specialist friendly?
Friendly Enough
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
October 13, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this asthma - allergy specialist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
August 17, 2011
Was this provider's staff friendly?
Yes
Was this provider late to your appointments?
No, they were on time
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider rush your appointment?
No
by Anonymous
July 12, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. I was pretty surprised with how far away this business was from everything. It took me forever to get there and I kept getting lost. I was left in the appointment room by myself, but they eventually returned. I got every single question I had answered during my visit. They gave me so much information that I feel like an expert on my condition! They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Beth
June 22, 2011
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