Michael J Hepner, MD

Michael J Hepner, MD
Allergy & Asthma, P.C. 5775 West Maple Road WEST BLOOMFIELD, MI 48322
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.211.2
April 23, 2012
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They never left me for an extended period of time and I never felt ignored. They were absolutely amazing and make others in the same field look like beginners.
by Tasha
March 05, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
February 13, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did they follow up with you after your appointment?
Yes.
Was this provider late to your appointments?
No, they were on time
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
December 03, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
November 22, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
October 11, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. Dr. Hepner is one of the knowledgable and most caring physicians I've ever dealt with. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by gkoftroy
August 16, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
June 11, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
May 16, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
April 23, 2011
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