Mark R Stein, MD

Mark R Stein, MD
1411 N FLAGLER DR STE 4100 WEST PALM BEACH, FL 33401
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Excellent Pysician. Good Care, Excellent nurses.
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you experience unnecessary pain during your visit?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office easy to locate?
Fairly Easy
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider prominently display their diplomas or business license?
Yes
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I was very happy upon seeing their state-of-the-art office equipment. I knew I would be getting top of the line treatment and the most advanced care available. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
Would you refer this provider to a family or friend?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider remember you by name?
No, I always have to remind them
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider use excessive foul language?
No
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was the waiting area spacious?
Yes, extremely spacious
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
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