Ernesto A Ruiz-Huidobro, MD

Ernesto A Ruiz-Huidobro, MD
100 MEDICAL PLZ LAKE SAINT LOUIS, MO 63367
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this doctor's staff friendly?
Friendly Enough
Did this doctor answer all of your questions?
Some were answered
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Usually
by Connie VanHorn xxx.xxx.66.32
April 02, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.37.2
July 10, 2012
Did this asthma - allergy specialist answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
January 20, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
October 31, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was the waiting area spacious?
Yes, extremely spacious
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
October 03, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Are you going to visit this provider again?
Without a doubt!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
August 30, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Casey F
July 06, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 01, 2011
Dr. Ruiz is the kindest and most helpful doctor that you will ever meet. He truly cares about kids and had asthma as a child so he understands their pain. The secretary at the Lake St. Louis office is VERY unfriendly and down right rude actually. She seems angry all the time. But I think she works in that office for all the doctors that travel there and not just for Dr. Ruiz. Luckily, he is so awesome and most of the nurses that give the shots are so great that I will put up with the secretary.
by Jen F.
April 13, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
February 28, 2011
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