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Tidewater Psychotherapy Services

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Tidewater Psychotherapy Services
Tidewater Psychotherapy Services
(5 Reviews)
> Get Phone Number & Directions
240 Business Park Dr. Ste.100 Virginia Beach, VA 23462
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Recommended
3.5 star average for Recommended
Value
4 star average for Value
I LOVE Tidewater Psychiatric Services! I see Dr. Jeffrey Morse, who helped me get my life back. He is compassionate, listens to what you have to say, cares about your well-being, is very polite and professional, and never rushes you out if you need to discuss something. I recommend him to everyone, and someone I know now goes to see him.

As far as the staff, they have ALWAYS been polite, professional and take care of anything that I need. My wait time is practically nil. The last practice I went to for over 10 years, I had waits as long as an hour, which is ridiculous.

I highly recommend TPS to everyone.
by Ellen D. Stone xxx.xxx.48.121
August 01, 2018
Unfortunately I have to give a star. Dr Romero very good but staff unfriendly. I missed an appointment which was in fact cancelled but since I had a previous no show i was dropped just dumbfounded never had this problem with any of my other providers. I also had an appointment was there on time but check in so long staff said I may have to reschedule. I would suggest in the future to be a little more understanding/considerate with your patients and maybe send staff to a class on customer service.
by Kimberley Jerald xxx.xxx.132.99
July 16, 2018
The front desk receptionist: Very rude, condescending, borderline verbally abusive, and any task that's expected of them seems to be an ordeal. They simply don't want to be there! Phone calls are very difficult to get through and the reminder appointments are often not implemented. Any request to the front desk is always answered in a very aggressive verbal abusive fashion. One of them in particular (can't remember her name) actually yelled and screamed at me on the phone when I needed to reschedule.



The billing staff love to bill clients inappropriately by concocting lies of no shows.

The Doctor epitomizes psychiatry express at it's finest by seeing you for only a mere few minutes to only then send you off your way with a Rx. He is definitely NOT a people's person!

They obviously are constantly grasping for straws to squeeze money from patients at their integrity's expense! This 'Service' has been relocated 3 times in the last two years which makes me suspect that there's more than what meets the eye! If you want to verbally abused, yelled at, lied to, get treated like a sub-human, and billed unfairly, TIDEWATER PSYCHOTHERAPY SERVICES is for you.
by Jerry xxx.xxx.156.110
July 11, 2017
Was this psychologist's office easy to locate?
Absolutely! It couldn't have been easier!
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.13.4
November 22, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider have reasonable prices?
Yes
by Anonymous
September 20, 2011
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Map and Directions
240 Business Park Dr. Ste.100, Virginia Beach, VA 23462