Jimmy Chen, MD PHD

Jimmy Chen, MD PHD
18502 Office Park Drive Gaithersburg, MD 20886
Add a Review

Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Called the office and didn't expect Dr. Chen to pick up but glad that he did. I need to get refill for my mom and didn't realize she was already out. Dr. Chen was accommodating and very helpful. He was easy to talk to, professional and got the script filled the same day. Appreciate his responsiveness to the situation.
by M. Shiu xxx.xxx.228.205
August 16, 2023
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you feel judged or criticized by this psychiatrist?
No, they were respectful and understanding
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.218.69
February 22, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.219.203
July 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by amberr xxx.xxx.88.131
April 06, 2012
Did this psychiatrist listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider use excessive foul language?
No
Did you spend a lot of time in the waiting room at this psychiatrist's office?
The wait wasn't terrible, but it wasn't the best
Does this psychiatrist give unbiased advice?
Not really. It felt like they just cared about making money.
Did this psychiatrist answer all your questions?
Some were answered
by Anonymous
February 28, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did this psychiatrist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was it easy to find parking at this psychiatrist's office?
Extremely easy, and close to the entrance
by Anonymous
November 19, 2011
Would you recommend this psychiatrist to others?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
October 14, 2011
Add a Review