Directory > Providers > Dental Care > Dentist > PA > Pittsburgh > Victor J Surma, DDS > Reviews

Victor J Surma, DDS

Nearby

Dentists

Gabriel DiCostanzo

Pittsburgh, PA

Motto Clear Aligners

Pittsburgh, PA

Motto Clear Aligners

Pittsburgh, PA

Motto Clear Aligners

Pittsburgh, PA
Get Featured on Wellness.com > Learn More
Victor J Surma, DDS
(10 Reviews)
> Get Phone Number & Directions
500 Washington Rd Pittsburgh, PA 15122
Add a Review

Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.56.194
April 10, 2013
by Anonymous xxx.xxx.69.9
September 25, 2012
by Anonymous xxx.xxx.69.9
September 25, 2012
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
by Anonymous xxx.xxx.69.9
September 25, 2012
Was the water they used during your teeth cleaning a comfortable temperature?
Not at all! It was way too hot
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did your teeth cleaning feel rushed?
Definitely! They barely cleaned my teeth at all
by therat xxx.xxx.90.138
September 20, 2012
Were the waiting room chairs comfortable at this dentist's office?
Not at all; cheap and plastic
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did they follow up with you after your appointment?
No, but they said they were going to!
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
by Anonymous xxx.xxx.198.239
September 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.64.145
April 02, 2012
Did this provider answer all of your questions?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did your teeth cleaning feel rushed?
No
Was the dental equipment clean?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
September 14, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
July 14, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
March 16, 2011
Add a Review
Map and Directions
500 Washington Rd, Pittsburgh, PA 15122