Affordable Dental Care

Affordable Dental Care
Affordable Dental Care 836 E Main St # 4 Medford, OR 97504
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Consumer Feedback

(31 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I really don't trust them to only recommend dental procedures I need. It seems like every time I'm there they recommend some ridiculously expensive procedure that I know I don't really need or will have to be RE- DONE. They gave me a little information about fees and payment plans before my treatment, but not enough - of course they are billing taxpayers for most of their clients so why care? SMH. I wish they had gone over treatment options with me, I don't understand Korean or Spanish. I probably would have decided to not do the treatment. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best - wait - they are among the worst. I had to wait a few weeks to get an appointment but I eventually got in. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. Very dirty, made me uncomfortable! I wanted to jump up and run out! And if you are short on time...forget about these guys - they take forever to call your name, plan on spending hours just waiting & screwing around. Avoid these guys, it's not worth the savings that isn't much at all.
by RH xxx.xxx.99.93
December 30, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.104.157
May 31, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous xxx.xxx.48.126
May 01, 2013
They are totally unprofessional and I would not go back. I have switched dentist and they continue to be unprofessional with transferring medical records and xrays to our new provider.
by maria xxx.xxx.39.13
October 23, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel safe in this provider's care?
Yes
Was the dental equipment clean?
Yes
Did you experience any unnecessary pain while your teeth were cleaned?
No
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.248.87
October 04, 2012
Ugh! Don't go here if you can help it!

I was given this office as our only option for dental care in Medford, as we are on the OHP. I definitely would go somewhere else if I could.

When I called to make my sons' initial appointments, I was greeted very sweetly and taken care of. I requested an initial appointment with cleanings, and one of my sons needed two ortho rings removed. At no time during the entire phone call, or my subsequent visit, was I informed that they do not provide those services in an initial appointment. When my first son came out from his appointment, I was told that not only did they not clean his teeth, but that they wouldn't do it until they received a clearance from a surgeon regarding a surgery he had TEN years ago when he was seven. Now, I have moved ten or more times since then, and definitely don't remember the name of the ONE doctor who did the surgery out of the ten million I dealt with...but the lady behind the counter was EXTREMELY rude and judgmental about it (you don't REMEMBER who did SURGERY on your SON? she asked). When I told her that he has never had any troubles with any of the dental procedures he had before, she proceeded to tell me, very rudely, that the reason they need this information is so my son doesn't DIE in the chair. DIE?? Why would you say that?? Talk about insensitive and rude and judgmental - she spent the entire time I was in the waiting room rolling her eyes and making comments about the other workers either when they weren't in the room, or behind them where they couldn't see her.

That ONE person, KC, made my entire visit miserable. It was one thing that one of my children had to wait TWO HOURS for his appointment...but the lack of professionalism and basic disregard for anyone else's feelings and intelligence makes me sick. Tactless and rude. She should NOT be allowed to speak to the public.

So basically, because I used to make $50k a year and was able to afford my life before I lost my job and now live in an area with no jobs available in my field due to my husband being relocated, I have been forced to get on state-funded aid. And THIS is how I'm treated.
by Elizabeth xxx.xxx.82.98
September 19, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.162.235
September 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by John xxx.xxx.248.87
August 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.252.118
July 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Delia Hernandez xxx.xxx.144.224
June 04, 2012
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