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Lynn Wellman, DDS

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Lynn Wellman, DDS
Firestone Family Dental, Inc
(20 Reviews)
> Get Phone Number & Directions
275 E Waterloo Rd Akron, OH 44319
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Facility is not open 40 hours. Receptionist is not helpful or considerate. $2.50 balance led to a $45 late fee. Unable to accommodate dental implants or roor canals for that matter!
by Denise Brown xxx.xxx.117.61
August 01, 2019
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Did this provider seem knowledgeable and competent?
Definitely
Did this provider seem up-to-date with the current advancements in their field?
Definitely
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely
by Anonymous xxx.xxx.217.8
October 22, 2015
This office has treated my family for over 10 years. I have went through some pretty extensive dental treatment during that time and have always been happy with the end result. Dr. Wellman is a gentle dentist that really cares about her patients. Her staff is very knowledgeable and pleasant to deal with. Over the years I have changed insurance companies multiple times but she has always been a provider. I would recommend this office to any of my friends and family.
by Molly xxx.xxx.227.37
May 28, 2015
My experience and opinion of this clinic is not positive, this is a description of ONE of my experiences to this clinic. Dr. Wellman is knowledgable and has a very gentle touch. This office is MONEY MOTIVATED. Attended a scheduled appointment to be told I had an abcess in an exposed root. Insurance covers 100% of checkups and I went right from work & I did not have a checkbook with me. REFUSED TO TREAT because I couldn't pay the out of pocket of approximately $50, although I had always paid previously and the insurance info was valid and on file. No antibiotic, no treatment. Wouldn't let me run home (live wihtin 3 miles) and get a check. Had to make ANOTHER APPOINTMENT, pay ANOTHER co pay, take ANOTHER afternoon off of work, bill the insurance for ANOTHER visit to extract the root and my out of pocket ended up being ZERO dollars after insurance.
Knowledgable and skilled, not patient centered, money centered.
by Disappointed xxx.xxx.8.67
October 15, 2014
I was extremely pleased with Dr. Wellman and her staff. I will definitely recommend her to my friends and family.
by M.L xxx.xxx.227.37
September 23, 2014
So disappointed and saddened. Told by rude office manager that my entire family could not be seen due to a billing error after years of going to office. The amount was roughly $140 and and it was sent to wrong address. When I went there for an appointment I explained and paid asap. I have never experienced such rude unprofessional conduct in my life.I am filing a complaint with the state.
by Kim xxx.xxx.205.106
July 31, 2014
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Karen xxx.xxx.46.130
December 30, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you recommend this dentist to others?
Yes
Does this dentist use current and safe equipment?
Yes
Would you refer this provider to a family or friend?
Yes
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.89.192
October 31, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.98.207
August 17, 2013
I was a previous patient of Dr. Cliff Fox, Jr & Sr., they were absolute angels. So, I finally made an appointment here after dreading putting my trust into another dentist, afterall... this place had all my dental records. I completed all my new paperwork before my scheduled appointment time and still waited longer than expected. Office staff there were nice, the hygenist and dentist included, however, I felt unappreciated and felt they didn't care about me as a new patient. I also felt as if I was scorned about the present condition of my teeth. Still cavity free... not a one! I also went to the bathroom while I was there and found urine all over the toilet seat. They gave me 2 coupons and sent me on my way. My brother chose a different dentist (Dr. Lazarow) instead of Firestone Family Dental and he left with a gift basket of dental necessities. Fox ALWAYS made me feel special and appreciated. Really?... not even a toothbrush? I won't be coming back. It is their job to establish a good lasting relationship first visit .... first impression is the best impression. My first impression... coupons and piss!
by Anonymous xxx.xxx.71.248
May 17, 2013
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Map and Directions
275 E Waterloo Rd, Akron, OH 44319