John H Deppen, DDS

John H Deppen, DDS
6121 S Westnedge Ave Portage, MI 49002
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Environment
4 star average for Environment
awful experience with Dr Deppen. He didn't explain anything to me. Seemed far more interested in making money. He didn't seem to care one bit my son had waited 3 weeks for the appointment with a toothache, and he still did nothing. Told me if I didn't agree to take my son to Bronson to be put to sleep for multiple expensive procedures, he'd have to refer me somewhere else for the one tooth we had made the appointment for, and the one tooth that continued to hurt him. I would NEVER NEVER NEVER recommend this dentist to anyone.
by silver blue xxx.xxx.110.156
November 10, 2014
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this dentist's staff friendly?
Yes
by Anonymous xxx.xxx.181.24
September 10, 2013
Dr. Deppen and his staff have ALWAYS been wonderful to my son. He was scared when he went there for the 1st time at 2 but they made him feel very comfortable. Now, he's 8 and we have had such great experiences. We had a time when an apparatus they were trying was not working well (and was only covered 50% by insurance). Dr. Deppen immediately said he'd refund the amount spent - without us even asking or expecting it. He'd spent a lot of time with our son at that time on this procedure and he refunded the complete amount. I've even seen Dr. Deppen cleaning the kid's play area. His office is very informative and always friendly!
by Anonymous xxx.xxx.152.48
February 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.1.253
July 16, 2012
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was this dentist's staff friendly?
Not Really
by Anonymous
August 07, 2011
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