Snowden Family Dental Care

Snowden Family Dental Care
Snowden Family Dental Care 6955 Oakland Mills Rd # O Columbia, MD 21045
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Was the dental equipment clean?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Yes
Was this provider compassionate to you and your situation?
Yes
by Anonymous xxx.xxx.81.254
November 10, 2014
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Was this provider late to your appointments?
No, they were on time
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider's office too cold?
No, it was fine
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.233.189
October 04, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the waiting room chairs comfortable at this dentist's office?
Yes
Was this dentist friendly?
Extremely Friendly
by Anonymous xxx.xxx.94.70
August 26, 2013
Dr. Chu has been my family dentist for a very long time. Service and care just couldn't be better. Finally convinced my parents to try him as well. My mother has a great fear of the dentist and even she is more comfortable with the care she is receiving. A dentist who knows you, listens to you and takes good care of you. He's the best.
by Patient xxx.xxx.38.254
February 12, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.83.140
April 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
If I need to, I'll return
by karen xxx.xxx.8.210
April 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.217.200
January 18, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
December 07, 2011
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. My teeth cleaning didn't feel rushed at all. They always take the time to make sure they are thorough.
by Jo-Anne Riddle
October 13, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible.
by panda007
August 12, 2011
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