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Ridgeview Dental Care

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Ridgeview Dental Care
Ridgeview Dental Care
(10 Reviews)
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2649 Old Annapolis Rd # D Hanover, MD 21075
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Not really
Does this provider have helpful information available online?
No
How would you rate your experience with this provider?
Not good
Did this Provider let you know upfront what the approximate cost of the services would be?
Yes
by Anonymous xxx.xxx.17.14
May 25, 2014
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.80.8
December 13, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Katrice xxx.xxx.53.158
September 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.217.206
July 15, 2012
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider remember you and your circumstances at every appointment?
Yes
Was the dental equipment clean?
Absolutely! It looked brand new
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
December 26, 2011
They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. The chairs in their waiting room were pretty average. They weren't top-of-the-line but weren't uncomfortable either. Their office was nice and quiet. I was worried it would be overly loud but it was fine. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by Kurtis
June 10, 2011
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
June 01, 2011
They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I'm not sure if they don't always adhere to the customer is always right policy here, but I have not had any problems. Although I have seen them apologize for some mistakes, it doesn't happen very often. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They only accept a limited number of insurance policies.
by J
April 27, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
April 25, 2011
The receptionist is the rudest individual I have had the displeasure to work with. She is extremely condescending and will treat you like you haven't a brain in your head. She will also cut you off mid-sentence and heaven forbid you have a question because she will treat you like you asked which way is up!

The dentist seems kinder but during a routine filling where I was completely numbed with 3 shots of lidocaine, she accidentally let the drill slip and cut the back portion of my tongue...and later blamed ME for it! HELLO! I cannot feel anything, least of all where my tongue is! Isn't it the dentist's job to make sure the tongue doesn't get in the way of the drill? I had issues with the wound for 3 weeks after the filling and had trouble eating, drinking and even talking for those 3 weeks (the wound would hit up against the upper teeth and constantly be reopened). Then she filled the tooth too high, but of course I couldn't tell because I was numb and when the numbness wore off I had to go BACK in and get the tooth drilled down. She also mysteriously found the tooth next to the one she was working on was in "really bad shape" even though the X-ray didn't show anything and she highly recommended I get it filled while I was numb. When I hesitated to think for a second about whether I should have it filled or not she said "You should really have it done and get it over with...what's your hesitation?...is it money? Huh? Is it the money?" I felt extremely badgered. The whole thing was a mess.

All and all between the absolute appalling way the receptionist treats patients and the elementary mistakes the dentist is prone to making, I would highly recommend you look elsewhere for your dental treatment.
by bellevida
July 17, 2009
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Map and Directions
2649 Old Annapolis Rd # D, Hanover, MD 21075