Leland Aiken, DDS

Leland Aiken, DDS
2 Hamill Rd # 266s Baltimore, MD 21201
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Did the staff keep the temperature in the waiting room pleasant?
Yes
Was the temperature in the office acceptable to you?
Perfect
Did this dentist thoroughly examine your teeth?
Yes
by Anonymous xxx.xxx.55.194
July 11, 2014
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this dentist use current and safe equipment?
Not at all; the equipment is dangerous!
Did you experience any unnecessary pain while your teeth were cleaned?
Yes! It was absolutely excruciating
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
by Anonymous xxx.xxx.75.187
February 09, 2013
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I felt like my needs were mostly met, but they didn't make any extra effort. As a dentist, he is fine. His beside manner and the customer service of the practice need considerable improvement.
by aeppolo xxx.xxx.70.35
January 27, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this dentist use current and safe equipment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
January 06, 2012
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Not only did the crowns, and fillings,I got last for a long time, they lasted longer than they were supposed to. It was great not having to go in and get them redone. The one thing that I really enjoy about this place is their high level of customer service.They never take personal calls during my appointment. I have gone to this dentist for 20 years and his work is always excellent. He always found time to take care of emrgencies for me either before his regular hours or in the middle of the day.
by R.G. Gray
November 26, 2011
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