Joann Vallera, Dr.

Joann Vallera, Dr.
Vallera Family & Cosmetic Dentistry Vallera Family & Cosmetic Dentistry, 75 Van Deene Avenue 75 Van Deene Avenue West Springfield, MA 01089
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Wonderful dental office. My children actually look forward to their dental visits. I have been a patient at this practice for over twenty years. knowledgeable caring staff.
by SMK xxx.xxx.192.177
November 07, 2014
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by paul nicoloro xxx.xxx.150.200
September 10, 2014
Love how prompt they are when you arrrive for your appointment. Great service.
by Wendy xxx.xxx.37.79
July 25, 2014
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.152.215
February 25, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.2.177
January 28, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.152.215
February 03, 2012
Not only could I tell that the practiced good oral hygiene themselves, they had one of the brightest smiles I've ever seen. It gave me a lot more confidence that I was seeing someone who knew what they were talking about. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Before they even scheduled my treatment, they went over in detail all their different payment plans and exactly how much my procedure would cost. It was nice knowing exactly how much I was going to have to pay beforehand.
by Jessica Potvin
December 21, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
October 21, 2011
Did you experience unnecessary pain during your visit?
No
Did this dentist provide helpful oral health techniques you could practice at home?
Not really, I was given a couple tips but not very many
Did you experience any unnecessary pain while your teeth were cleaned?
No
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
May 27, 2011
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