Doctors Thomas & Kirvin

Doctors Thomas & Kirvin
Doctors Thomas & Kirvin 536 Grattan St Chicopee, MA 01013
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
by Anonymous xxx.xxx.11.27
November 12, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Did your gums bleed excessively after your appointment?
Not at all!
Were the restrooms well-stocked at this provider's office?
Yes
Did you feel that your waiting time was acceptable?
Absolutely
by Anonymous xxx.xxx.255.131
June 30, 2014
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.243.58
October 15, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.175.150
August 30, 2013
Did this provider have reasonable prices?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.255.3
March 11, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this dentist friendly?
Extremely Friendly
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.64.5
November 06, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Diane xxx.xxx.40.61
October 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.208.168
January 25, 2012
I have been going to this office for 30 plus years. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. My questions are always answered. The office is very easy to locate. I would absolutely recommend them.
by Cathy xxx.xxx.160.157
January 14, 2012
Was this provider's staff friendly?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider offer flexible appointment times?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this dentist answer all of your questions?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
November 05, 2011
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