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Guy Hedrick, DDS

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Guy Hedrick, DDS
(9 Reviews)
> Get Phone Number & Directions
5611 Shreveport Hwy Pineville, LA 71359
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Equipment is NOT STERILE! I got a staph infection from a root canal here. DO NOT USE!
by Momof2 xxx.xxx.36.110
October 12, 2020
Great staff. Friendly and helpful. Can't believe I leave the dentist office pleased.
by Chris xxx.xxx.160.129
December 08, 2015
Several generations of my family used Dr. Leonard Hedrick for decades. When my children needed a dentist, we chose Dr. Guy in the hopes he could be their lifelong dentist as well. We have always loved the staff and were satisfied with the care provided.
However, when my daughter experienced her first dental problem (in her 20s) it turned into a nightmare. First the need for a filling became a need for a root canal. We never fully understood why, but had complete trust in Guy. That was our first mistake.
After the first part of the procedure, she suffered multiple infections and abscesses so severe the entire side of her face was swollen. 4 months, 6 antibiotics and multiple visits later, Guy told us the problem was solved. 2 months later we found out the insurance pre-authorization was done incorrectly and we would be responsible for the massive bill. We began making regular payments, as agreed, for several months.
Suddenly the infection returned, her face swelled and she was in pain again. Guy refused to see her unless the entire bill was paid. We were crushed. We saw her medical doctor who gave her 3 antibiotic injections because of the risk of it spreading to her brain. They sent us to an oral surgeon who took care of the problem in 30 minutes! The surgeon told us the "root canal" Guy had done was never even completed! He wouldn't come out and say it had been done incorrectly but made a big deal of demonstrating to us how an incorrectly performed procedure could cause such a dangerous recurring infection. He said he would not recommend seeing that dentist again and neither would I! God works in mysterious ways. I am so thankful Guy refused to see us that day!

Don't be fooled by the politeness and charm! We were totally fooled for years. When you have a serious need, this dentist is NOT the one you want caring for your family.
by blondeonthebayou xxx.xxx.176.122
September 10, 2015
Dr Guy is the best dentist I have ever had. Every one in my family likes him and his staff. His assistant, Virginia, is very sweet and personable, though she can tend to talk a lot. The entire staff is friendly and helpful. They are very busy so routine appointments can be hard to get. Though, if you call early enough in the day, can usually get grab any cancellations. On top of that, Dr Guy is not hard on the eyes.
by Pineville Resident xxx.xxx.170.66
November 01, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this dentist friendly?
Extremely Friendly
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.57.8
October 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.183.180
September 10, 2012
We had a long wait, but that was because my daughter was a "work in" appointment for a toothache. The staff are super friendly and helpful. The atmosphere is laid back, comfy and like a country doctor's office. They are also professional and demonstrate up-to-date knowledge in their field. Dr. Guy is sweet and is amazing at giving injections - my daughter didn't even realize he had given it! He had her completely fixed up and out of there in less than 30 minutes. The prices (even without insurance) are very economical. I highly recommend them.
by BayouBlonde xxx.xxx.93.12
September 10, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
October 25, 2011
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this dentist explain your dental procedure to you?
Yes
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Would you refer this provider to a family or friend?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 12, 2011
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Map and Directions
5611 Shreveport Hwy, Pineville, LA 71359