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Scott S Peters, DDS

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Scott S Peters, DDS
Carlsbad Plaza Family Dental
(5 Reviews)
> Get Phone Number & Directions
2588 El Camino Real #H Carlsbad, CA 92008
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Consumer Feedback

(5 Reviews)
Environment
3.5 star average for Environment
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Service
4.5 star average for Service
Expertise
4 star average for Expertise
Value
5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Did you feel that your waiting time was acceptable?
Mostly
Did this provider show attention to detail?
Sometimes
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes
by Anonymous xxx.xxx.109.22
October 12, 2014
The office staff is a nightmare! First time I tried to contact thru their website...no response. I followed it up with several phone calls of no answer. Then I finally got thru to someone to find out that supposedly I was not on their list from my insurance company. Even though I had the letter from the insurance co. stipulating Scott Peters is my provider the office staff said that didn't really matter. Great first conversation and welcome....NOT! Then I finally made an appointment for my family of three to only find out that they made a mistake and then got that sorted to get a call later down the road to find out they didn't have it down correctly again. Then we finally went to the appointment and all is well. After this appointment I had several calls with Donna who doesn't listen to people talk but only interrupts so in the end she never heard what I was actually questioning or asking. She also hung up on me when I asked to speak to the dentist - Scott Peters. Donna has told me on my final call that the dentist does not wish to speak to me nor does he want my family to return to his office. Funny since after I finally got her to listen to what I was questioning she said she would try to get him to phone me. I said forget it...I can't be bothered anymore. All of this confusion because most of the staff at this dentist office can't communicate!!

As for the dentist...I can't say much as he never called! I am shocked that I am not able to speak to or receive a call from a dentist who is treating my family!!!!
by Christina xxx.xxx.104.69
July 29, 2014
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Great
Was the rinsing sink clean and did they have disposable cups and mouthwash for you to use?
Absolutely
Was the Dentist able to take and develop x-rays in their office?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
by Anonymous xxx.xxx.249.178
April 21, 2014
Was this dentist's staff friendly?
Yes
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this dentist friendly?
Yes
Does this dentist use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.67.233
February 18, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.227.46
May 27, 2012
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Map and Directions
2588 El Camino Real #H, Carlsbad, CA 92008