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Trancas Dental Group

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Trancas Dental Group
Trancas Dental Group
(9 Reviews)
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935 Trancas St # 4e Napa, CA 94558
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I was brought in as a Medi-Cal patient and then told I needed to have 4 crowns which no other dentist recommended and I had no trouble with the teeth. The cost would have been over $5000. I said I could not afford this. The dentist refused to fill my tooth ..which was just a light surface cavity because I would not get a crown. I feel that he was trying to sell me unneeded work and that was ridiculous since no Medi-Cal patient would be able to pay the price. I had been to dentist in my previous location 6 months prior with full dental xrays and never told to have crowns...was told I had surface cavities next to my bonding. I find this to be rude and insulting. Crowns are very profitable and to say that a person needs one when they don't is unethical.
by Sheryl fletcher xxx.xxx.57.253
October 20, 2016
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did you feel that your visit with the provider was time well spent?
No
Was the provider's staff welcoming to you?
Somewhat
Was the personalities of the staff well suited to a holistic approach to care?
The staff could have done a lot more to create a welcoming atmosphere.
by Anonymous xxx.xxx.54.110
June 24, 2014
Was the dental equipment clean?
Yes
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Were you glad that you had the appointment with your provider?
Somewhat
Was this dentist's staff friendly?
Friendly Enough
Was this dentist friendly?
Yes
by Anonymous xxx.xxx.160.217
February 24, 2014
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.209.175
October 29, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this dentist explain your dental procedure to you?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.85.56
August 29, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
by melissa xxx.xxx.60.195
June 19, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Did this dentist answer all of your questions?
No, I left confused and frustrated
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous
November 02, 2011
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
September 25, 2011
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this dentist explain your dental procedure to you?
A little, but I wish they had explained it more thoroughly
by Anonymous
April 20, 2011
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Map and Directions
935 Trancas St # 4e, Napa, CA 94558