Dong Kim, DDS

Dong Kim, DDS
Pure Dental 69420 Ramon Road Cathedral City, CA 92234
Add a Review

Consumer Feedback

(16 Reviews)
4 star average for Service
4.5 star average for Environment
3.5 star average for Expertise
4 star average for Staff
3.5 star average for Recommended
5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
by Anonymous
August 07, 2014
I took my six year old here for a root canal. He hates needles of course, but Dr. Tak made it virtually painless, no tears, no fuss out of there in less than 30 minutes. Incredibly friendly :)
by Scott
March 13, 2014
I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I was left in the appointment room by myself, but they eventually returned.
by A.C.E
January 16, 2014
Hi in December of 2013 I had a very good experience at Pure Dental in Cathedral City, Ca. It had been three years since I went to the dentist. I visited Dr. Kim Dong and his wife Dr. Tak Dong for a treatment.
Dr. Kim was very pleasant and did the exam and review of findings. I had a couple of cavities and he explained my options.
The next day I saw Dr. Tak for my fillings. She was really great to work with. She had good energy and her technique I liked. I could hardly feel her hands working.
A week later I felt that one of the new fillings was high so I called that morning and Dr. Kim did a touch up on the filling. I was happy because I was in at 10:15am and out at 10:35am!
The staff in the front office and the dental assistants in the back office were happy and easy going. Their office is on a corner location that is easy to get to. Their office is clean and has tile good windows and a huge HD television.
My first day at their office I also had a cleaning done. I had to wait for that to happen... but gee wiz! I don't mind waiting for good dentistry. Thank you so much for a simple treatment. Best wishes and health to you all.
by Dr. Sterling Alexander
December 18, 2013
Was this dentist friendly?
Extremely Friendly
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Are you going to visit this provider again?
Without a doubt!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
by M. Figueroa
November 21, 2013
I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're doing a bad work. I have already warned everyone I know not to go here. See a different dentist unless you want a horrible experience. Bad services, from start to finish. I always want records of my dental visits, so I asked them for an invoice. They did not give me the record I needed. I was very unimpressed with their level of skill. It is not the patient they are concerned with but the money they can produce.
by Anonymous
October 06, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
August 06, 2013
Purely substandard dentistry. Billing practice amounts to fraud. If you go to them for dental care, chances are the dental work will need to be redone rather sooner than later. DO NOT GO TO "PURE DENTAL" (FORMERLY GENTRY DENTAL) IF YOU HAVE RESPECT FOR YOURSELF AND WOULD LIKE TO KEEP YOUR TEETH.
by Anonymous
May 23, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Was the waiting area spacious?
Yes, extremely spacious
by Kate K
October 05, 2012
Did this provider answer all of your questions?
Was this provider's staff friendly?
Did you leave the office feeling satisfied with your visit?
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
by Anonymous
August 06, 2012
Add a Review