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Robert Smith

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Robert Smith
(21 Reviews)
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103 A South Hill Drive Blacksburg, VA 24060
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
by Anonymous xxx.xxx.54.2
April 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.167.238
March 19, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Did you feel like this acupuncturist's office was understaffed?
No, they were fully staffed
Did this acupuncturist's staff seem to respect him/her?
Yes. It was obvious that they all respected one another.
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
November 14, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this acupuncturist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
October 29, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
September 11, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did a staff member acknowledge or greet you when you entered?
Yes, Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
August 22, 2011
Robert is really sensitive to how you're feeling and knows his stuff. He is extremely caring and will do whatever it takes to help you in your recovery process. I have a rare syndrome and he knew exactly what it was and how to treat me. He's a bit expensive but if he can make me feel better it's well worth it!
by Anonymous
August 16, 2011
Dr. Smith is a consummate professional. He is knowlegable, talented and respectful. He anwers questions and concerns with kindness. He allows adequate time for relaxation and for healing to take effect. I experience excellent results from his treatments.

Parking at his clinic is easy. The office is beautiful. One feels an immediate sense of peace and graciousness. Dr. Smith shares his office with one of the best massage therapists ever, Hakuin Rose of "One Crane Rising" Massage Therapy. I recommend both of their services whole heartedly.
by Anonymous
May 29, 2011
Was your pain reduced after visiting this acupuncturist?
Yes, I felt much better when I left
Would you refer this acupuncturist to your friends or family?
Yes! I already have!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
May 03, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this acupuncturist pressure you to purchase any unnecessary products during your visit?
Not at all! It was a "no-pressure" appointment.
Was it easy to find parking at this acupuncture clinic?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
April 22, 2011
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Map and Directions
103 A South Hill Drive, Blacksburg, VA 24060