Jianting Tong, L. Ac.

Jianting Tong, L. Ac.
Chinese Medicine Wellness Center of America 4105 W. Spring Creek Pkwy., Ste. 608 Plano, TX 75024
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Consumer Feedback

(13 Reviews)
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Expertise
5 star average for Expertise
I am coming to this office since 2013. I very much appreciate everything that dr. Tong did for me. Your list, you speak with such a gentle voice, and you act with skills. I am a very difficult person when I am ill, especially scare of any kind of needles, but Dr. Tong put me at ease and I am very blessed to have him as my doctor,

Thank you dr. Tong for everything.
by Indira Hadzic xxx.xxx.177.240
September 09, 2021
I was diagnosed by my orthopedist in VT with a hip labrum tear, and practiced more than 3 months of physical therapy but without improvement.
I visited family in Dallas and learned of Dr Tong.
He used acupuncture with low voltage stimulation, and my chronic pain was significantly alleviated after 2 visits.
He did recommend 6 visits, but unfortunately I had to leave town. I will definitely visit with Dr Tong again when returning to Dallas.
by Joseph R. xxx.xxx.46.162
February 27, 2020
My review is in stark contrast to all the rave reviews here about this Dr Tong. I do not deny the good things he has done for other people. I speak for myself only. It is a bad experience. He comes off as very egotistical, condescending, and arrogant.

I went to him on Tuesday to see my migraines and other issues. The condition underlying my migraines is very unique which is called a kundalini awakening. I went because some people going through kundalini said TCM provides immense benefit for kundalini people. I did not tell him about kundalini the first time of my visit and I have legit reasons. For now I will just go through what happened. He talked about the cost on the phone. The price is pretty steep. And he told me "We charge more than others for a reason". Of course, you would think that he charges more because he has greater talent. Is that really the case? I wonder.

Upon seeing me, he told me to think through a few things first. He said "Ask yourself this question: Am I willing to spend 3000 or even 5000 dollars to get well? If the answer is yes, then come. If you always have to worry 'oh I have to pay so much' then don't come. Worrying about costs is like a knot. You need to untie that knot first."

This is the first red flag. All patients have the right to worry about costs. Especially when he charges $150 for the first visit (including diagnosis and acupuncture session) and 130 for each additional acupuncture session and none of it is covered by my insurance. And herb costs extra. And this guy is telling you if you want to seek his help you can't think about costs. If you do, he will reject you.

Then we did the acupuncture session. Then we sat down and he told me that my condition is very severe. That I needed to go to him for another session the very next day. This is the second red flag. I have consulted friends who said after an acupuncture session you need to wait a few days for the energy to settle to do another session. Can't do two in a row. He gave me a bottle of mixed herb powder which cost 70. And when I asked him what was in it he said he had no time to explain to me. I said OK. He told me how to take the herb powder. He also said since my immune system is so weak I needed to start taking several vitamin supplements. He then said he has all of these supplements in his store and asked me if I would purchase them. I said I would consider it. He brought out like 5 bottles and told me each of those costs 30 dollars. Considering the fact that I already paid 220 dollars for the visit, I gently rejected his offer and said I would purchase the vitamin supplements myself. He said fine.

Then the next day I texted him to schedule another appointment. He said they had events on that day and they are not taking patients. So I waited until the next Wednesday to make an appointment. He answered the phone and again said that there were things he wanted me to think through. He told me that because my condition is so severe what I need is intensive treatment, meaning I should go there twice or even three times a week. If I go there only once in a while it would not work for me. Then I told him I'm 95% sure that my condition is something he has never heard of (I mean I'm going through kundalini) and at this stage I'm just not sure that I trust him enough to tell him. Then he said then you should probably find somebody else, If you want to work with me you should come as often as I tell you to, otherwise it is a waste of time and money. Then I told him that I am very energy sensitive (Kundalini people are very energy sensitive BTW). Going there two or three times a week is not a good idea. It might result in an energy overload. Then he said he feels he can't work for me and I should find someone else. Then I told him I have never found anyone who is as arrogant and condescending as he is. He said he didn't mean to make me mad. Now he indeed saw that we are not right for each other, and I should find someone else. Then the called ended.

(I will explain a little bit why I don't like discussing kundalini with health/medical professionals. It is a spiritual thing, something way out of their comfort zone. If you tell them about your kundalini awakening, most likely they will think you have gone crazy. Or you are imagining something that doesn't exist. They will also probably pathologize kundalini, thinking something is seriously wrong with you. It takes time to build a trusting relationship for the patient to tell their healer about stuff like kundalini.)

So he is telling me if I seek help from him I have to accept all his terms. It cannot be on my terms. If I insist on my terms he outright rejects me. Overall I feel he is not treating me as his equal. I do not get the slightest feeling that he cares about me. All he seems to care about is having his own way to satisfy his huge fat ego. Plus his herb powder doesn't work. It gives me nausea.

But thank God, I will waste no more money on this guy.
by Fang He xxx.xxx.203.38
February 20, 2020
Dr Tong was terrific. He helped me with a very painful and long term tennis elbow problem. Would recommend him without hesitation.
by Jeff xxx.xxx.119.119
September 20, 2019
Both Dr. Tong and Dr. Ren are very professional, the clinic is very clear and friendly, the treatments greatly helped my Migraine Headache. Furthermore, they provide you insightful strategies that complemented the acupuncture treatments. Amazing!!
by Jon Edward xxx.xxx.21.147
May 11, 2017
After visiting Dr. Tong for the last few months, he has made a world of difference from my suffering with auras and migraines. Dr. Tong's technique of treating the whole person with the help of herbs has been a benefit to me. I am off the headache medicines I was taking and he taught me how to relax with deep breathing, additionally, my sleeping habits have improved. I enjoy his acupressure massage and his cupping and acupuncture are not painful, but relaxing. I would highly recommend Dr. Tong.
by Lucy M xxx.xxx.109.48
March 26, 2017
They are amazing! my wife had migraine headache for years, and just a few treatments plus herbs, it stopped for almost a year now! what a relief!

For myself, allergy, much better too, I don't take medicine anymore. their acupuncture not painful at all. I notice that not all acupuncturist are equal. you have to find the real one.
by Jason M xxx.xxx.61.5
February 03, 2017
Dr. Tong is a great doctor who provides a profession and comfortable environment for acupuncture sessions. He takes a sincere interest in how I am doing and the people I have referred to him said the same thing. The treatments work very well for me and will definitely continue to see Dr. Tong for any future ailments.
by Mike xxx.xxx.74.213
November 16, 2016
Dr Tong has helped all my back, joints, nausea & stress issues when all other physicians could not, even when Rx was prescribed. I've been coming to him for years. He knows my ailment as soon as he sees me. He is beyond excellence. I trust him completely with my medical issues.
by Linda xxx.xxx.76.227
February 22, 2016
Dr. Tong is the best, he helped me with a twitch in my face and pain in my neck. I referred him to five of my friends and after they received their treatment they also thought he is the best.
by Anni P. xxx.xxx.233.73
February 13, 2016
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