Clarence Y Lu, L.Ac.

Clarence Y Lu, L.Ac.
The Acupuncture Office 15-B Century Hill Dr Latham, NY 12110
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Expertise
4.5 star average for Expertise
I never thought I would try acupuncture but I am so glad I did! It's definitely been helpful with the chronic pain from arthritis and fibromyalgia. Such a comfortable, inviting atmosphere. I leave feeling so relaxed.
I have serious issues with bulging discs and nerves. I couldn't sleep more than maybe 3 hours a night. The pain was in the back and down my right leg to my foot. It was excruciating. Most of that pain is gone. We are working on my arthritic thumbs and upper back now. Dr. Lu has done more for me than any neurosurgeon, orthopedic, and pain management doctors. I haven't felt this good in years. You should also realize that not all pain can be treated in a visit or two. I am committed to this because it works.
I have Tinnitus and am looking for some relief of the ringing. My PCP had no answers for me on the ringing. Actually told me I am just going to have to deal with it. Dr. Lu is very professional and told me if after 6-7 visits I saw no relief he would not continue with me for this as it more than likely would not be of benefit. It has not helped me as of yet and I am closing in on my fifth visit. I will try anything to stop the ringing. I appreciated his honesty with me and would recommend him to anyone looking to get away from the "western" view on things. In my consultation with Dr. Lu at the first visit we also discussed my chronic constipation and he has been able to help me with this. I can't thank him enough!
Was it easy to make an appointment with this acupuncturist?
Yes! It was effortless!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this acupuncturist seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you leave the clinic feeling satisfied with your visit?
Completely!
Did this acupuncturist have reasonable prices?
Absolutely!
Was this acupuncturist sympathetic to your situation?
Yes, they were sympathetic and caring
Was the waiting area spacious?
No, but I can always find a seat
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider late to your appointments?
No, they were on time
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this acupuncturist rush your appointment?
No, I was able to ask as many questions as I wanted
Would you recommend this acupuncturist to others?
I Already Have
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was the table you laid on during your treatment uncomfortable?
Yes, I wish they had been softer
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