Jan Ste. Germaine

Jan Ste. Germaine
7450 NW Hampton Road Kansas City, MO 64152
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Consumer Feedback

(11 Reviews)
5 star average for Service
4.5 star average for Environment
5 star average for Expertise
4.5 star average for Staff
5 star average for Recommended
Wonderful , informative , caring. Good results
by Cherry xxx.xxx.90.195
January 11, 2017
I have many aches and pains due to past injuries or from just being clumsy. Prescription medications do not help me; they only act as a bandage for the pain. I have used acupuncture many times over the past twenty years. I am a strong proponent of it. Jan St. Germaine has studied her treatment process in China, going straight to the source. She is extremely knowledgeable and will make you feel at ease. I have sought treatment from her for a pinched nerve in my neck and shoulder area, which Gabitrin did NOT help. I have gone to her for a very badly sprained ankle. I have also seen her for an old injury while on a ski trip many years ago when I twisted my knee. She was able to treat that, as well. Gosh, the more I talk about this, I think I'm going to call her now for some minor aches and pains I'm having! Thanks, Jan!
by Susanne xxx.xxx.208.42
April 19, 2016
Jan is highly qualified and a true professional. She truly is dedicated to helping you heal and takes every measure to do so. She is upfront and will tell you approximately how many sessions it will take to help you. She is thorough and very gentle and kind.
by Susanne McDaniel xxx.xxx.208.42
January 12, 2016
Did this acupuncturist wear an obnoxious perfume or cologne?
No, they didn't wear any fragrance
Did this acupuncturist explain to you how acupuncture works?
Thoroughly! They were glad to explain in detail
Did you feel like this provider's office was sufficiently staffed?
Did this acupuncturist show attention to detail?
Absolutely; they are always very careful and meticulous
Did this acupuncturist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.214.164
July 10, 2014
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never been treated with more kindness and empathy. They always make sure to return my phone call as soon as possible. They've never left me waiting. When comparing them to other acupuncturists I have visited, they are among the best I have seen. I was really impressed with my visit. I love how much attention to detail they show at this clinic. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something which really puts my mind at ease. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by cathy c xxx.xxx.28.123
January 13, 2014
Was this acupuncturist willing to stay open late to accommodate your needs?
Was this acupuncture clinic too hot or too cold?
Not at all!
Did this acupuncturist have an entertaining selection of waiting room magazines?
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was your acupuncturist knowledgeable about other elements of Chinese herbal medicine?
Extremely, they incorporated them into my treatment.
by Carolyn Jenkins xxx.xxx.131.152
November 08, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was the acupuncturist sympathetic to your fear of needles?
Absolutely! They went out of their way to make me feel comfortable
Does this acupuncturist have a good professional reputation within your community?
Definitely; everyone knows they are the best around!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by peachy5336 xxx.xxx.58.86
June 19, 2013
The staff members were knowledgeable and were able to answer my questions. Jan is very knowledgeable about acupuncture. Everyone in my community knows that they are the absolute best in the field. Their equipment was very advanced and sophisticated. I am very impressed! After leaving the appointment, I felt so much better! I look forward to my next appointment next week. Their treatment rooms were were very spacious and well ventilated. The entire area is very peaceful and conducive to the treatment environment. I am so thankful for having this opportunity to express my appreciation for the excellent therapy and care that I receive from this office
by Anonymous xxx.xxx.210.58
June 07, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this acupuncturist always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client
Did you feel like this acupuncturist's office was understaffed?
No, they were fully staffed
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.50.170
March 31, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this acupuncturist always take that extra step to make you feel special?
Yes! They took the effort to get to know me as a person, instead of a patient.
Did this acupuncturist ever postpone your appointment?
No, they never postpone my appointments
Was this acupuncturist friendly?
by Anonymous xxx.xxx.118.187
February 24, 2013
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