Stephanie A. Lum

Stephanie A. Lum
907 Irwin Street, #B San Rafael, CA 94901
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Consumer Feedback

(5 Reviews)
4.5 star average for Service
4.5 star average for Environment
5 star average for Expertise
4 star average for Staff
4 star average for Recommended
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was your acupuncturist knowledgeable about other elements of Chinese herbal medicine?
Extremely, they incorporated them into my treatment.
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
June 07, 2013
Does this provider remember you and your circumstances at every appointment?
Is this acupuncturist willing to pursue advice from other providers when necessary?
Does this acupuncturist welcome questions?
Absolutely! They were happy to answer all of my questions
Was this acupuncturist argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
January 03, 2012
Would you recommend this acupuncturist to others?
Does this provider offer flexible appointment times?
Did this acupuncturist ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did the acupuncturist review your medical history before beginning treatment?
Yes, they reviewed my medical history before beginning treatment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
December 08, 2011
Everyone in my community knows that they are the absolute best in the field. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
We LOVE going to Stephanie; she's wonderful and we get superb results from her treatments.
by Anonymous
August 13, 2011
After 5 days with a frozen shoulder and visits to the chiropractor, a body worker and a medical doctor with little results, I got rid of my frozen shoulder with one acupuncture session from Stephanie! I had the acupuncture session at 6 PM one day, and when I got up from bed the next day I could raise my arm all the way above my head. The healing continued, and within a couple of days all problems with my shoulder were gone. And they haven't come back! It has been over one year now. The general practicioner doctor I saw had told me I would need 2-3 months or physical therapy to be able to use my shoulder normally again, and I would be subject to recurring frozen shoulder problems after that.

In another occasion,about 5 years ago, Stephanie treated me after a maxillo-facial surgery and completely eliminated the numbness sensation I had around my mouth and lips. I had one more acupuncture treatment for numbness 3 months after the surgery and have been never had a problem since.
by Anonymous
October 22, 2008
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