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James Houston

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James Houston
(9 Reviews)
> Get Phone Number & Directions
31304 Via Colinas, Ste 104 Westlake Village, CA 91362
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this acupuncturist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this acupuncturist willing to stay open late to accommodate your needs?
Yes.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this acupuncturist prominently display their license?
Yes
by Mary Luff xxx.xxx.33.45
January 01, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this acupuncturist use sterile, pre-packaged needles?
Yes, the needles were sterile and pre-packaged
Would you recommend this acupuncturist to others?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
January 25, 2012
My quit smoking treatment was comfortable, professional, and effective.
by Anonymous
November 15, 2011
Did this acupuncturist follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this acupuncturist have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this acupuncturist ever overbook appointments?
No, They definitely believe in quality over quantity
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
June 16, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this acupuncturist sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this acupuncturist maintain a professional appearance?
Yes, he/she looked very professional
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
June 09, 2011
Does this acupuncturist ever overbook appointments?
No, They definitely believe in quality over quantity
Was your pain reduced after visiting this acupuncturist?
Yes, I felt much better when I left
Did you experience unnecessary pain during your visit?
No
Did this acupuncturist use excessive foul language?
Not at all; they are always respectful and courteous!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
May 18, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to make an appointment with this acupuncturist?
Yes! It was effortless!
Were the herbs the acupuncturist gave you effective?
Yes, they helped
by Anonymous
May 04, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this acupuncturist always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client
Would you recommend this acupuncturist to others?
I Already Have
by Anonymous
March 11, 2011
They paid close attention to me and all of my questions were answered. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I got an appointment quickly. I've never had to wait too long. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. The office was very easy to locate. I didn't have any trouble finding it at all.
by Anonymous
February 24, 2011
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Map and Directions
31304 Via Colinas, Ste 104, Westlake Village, CA 91362