Yu Chen

Yu Chen
412 W Carroll Ave #205 Glendora, CA 91741
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Consumer Feedback

(12 Reviews)
4 star average for Service
4.5 star average for Environment
5 star average for Expertise
5 star average for Staff
4.5 star average for Recommended
4.5 star average for Value
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by S Butler xxx.xxx.56.80
November 17, 2014
Did this acupuncturist have reasonable prices?
Was this acupuncturist's staff friendly?
Are you going to visit this provider again?
Without a doubt!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.40.251
February 07, 2014
Did you feel like this acupuncturist's office was understaffed?
Somewhat, they could've used more help
Did you feel safe in this provider's care?
Did this acupuncturist use sterile, pre-packaged needles?
Yes, the needles were sterile and pre-packaged
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this acupuncturist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.105.190
March 28, 2013
I am a coward and afraid of needles. Dr. Chen made me feel at ease. I have gone in with severe pain and I always felt better upon leaving. With 2 or 3 visits he eases or eliminates the pain and I recover range of motion. Outstanding treatment. Friendly staff. I highly recommend Dr. Chen.
by M xxx.xxx.168.254
January 16, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this acupuncturist ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this acupuncturist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.152.247
November 12, 2012
Dr. Chen is the BEST! I went to Dr. Chen for my hands. I was in a lot of pain and did not know why. He squeezed my hands and asked if they hurt more than usual. I said no. Then he pressed against my neck. I told him it hurt. He told me my neck was causing the pain. After one session, my hands were almost back to normal. I then mentioned to him that I have back and sciatic problems. He told me this was his specialty, and it was. The sciatic nerve problem is gone and my back is so much better. I went to a Chiropractor for two years and only got a little relief. A couple of sessions with Dr. Chen and what a difference. Thanks for everything Dr.Chen!
by Sylva xxx.xxx.24.180
July 24, 2012
Did this provider answer all of your questions?
Was this provider's staff friendly?
Did you leave the office feeling satisfied with your visit?
by Anonymous xxx.xxx.107.2
May 06, 2012
Was this acupuncturist willing to stay open late to accommodate your needs?
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to find parking at this acupuncture clinic?
Were the waiting room chairs comfortable at this acupuncturist's office?
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
November 29, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. One of the first things I noticed about this business was the strong efforts they made to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Anonymous
October 08, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this acupuncturist provide holistic care, or did they only treat your symptoms?
They provided comprehensive holistic care. They knew that just treating my symptoms wouldn't be effective
Was this provider late to your appointments?
No, they were on time
Did this acupuncturist show attention to detail?
Absolutely; they are always very careful and meticulous
Are you confident that this acupuncturist will continue working with you until a solution is reached?
by Anonymous
September 20, 2011
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