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William E Lee, O.D.

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William E Lee, O.D.
(10 Reviews)
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311 SE Delaware Avenue Bartlesville, OK 74003
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was the background music pleasant while you were in the waiting room?
Yes
How would you compare this provider to others in his/her field that you have visited?
Wonderful
Did your provider ask holistic type questions and comment about aspects of care that might affect you outside of their specialty?
I was truly amazed at the broad approach this provider took that considered so many aspects of my life outside of their specialty. Amazing!
Are you going to visit this provider again?
Absolutely
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.46.20
July 28, 2014
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you going to visit this provider again?
Without a doubt!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.101.30
October 15, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.252.40
October 01, 2013
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.104.12
March 11, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too cold?
No, it was fine
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.84.192
January 03, 2013
Did this provider have reasonable prices?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.205.32
October 29, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by Anonymous
March 01, 2012
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by Anonymous
July 18, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
June 10, 2011
Was the waiting area spacious?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
March 09, 2011
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Map and Directions
311 SE Delaware Avenue, Bartlesville, OK 74003