Michael J Gousy, O.D.

Michael J Gousy, O.D.
7 Westfield Street West Springfield, MA 01089
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was this provider's staff friendly?
Yes
Would you refer this provider to a family or friend?
Yes
Are you going to visit this provider again?
Without a doubt!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you going to visit this provider again?
Without a doubt!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider have helpful information available online?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you feel safe in this provider's care?
Yes
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider have bad breath?
No I've never had any complaints
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