Laurie J Elgas, O.D.

Laurie J Elgas, O.D.
Comprehensive Eye Care of New England 209 West Central Street, Suite 120 Natick, MA 01760
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Consumer Feedback

(49 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
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by Katelin Jachowicz xxx.xxx.30.196
November 24, 2015
Dr. Elgas provides the most comprehensive eye exam I have ever had anywhere. She addresses every concern you have and makes sure you leave her office with the best quality eyewear possible.
by Perfectly Satisfied xxx.xxx.169.122
October 30, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
by Anonymous xxx.xxx.126.229
September 22, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Extremely Friendly
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Were you satisfied with your appointment with your provider?
Yes
by Anonymous xxx.xxx.254.6
September 08, 2014
Dr. Elgas and her team are professional, current and knowledgeable about the best care of your eyes. I would highly recommend.
by cc xxx.xxx.61.50
August 27, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this provider to others?
Yes
Was this provider friendly?
Extremely Friendly
Was the wait time for your appointment reasonable once you got to the office?
Somewhat
by Anonymous xxx.xxx.230.97
August 06, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Would you recommend this provider to others?
Yes
Was this provider friendly?
Yes
Does this provider welcome questions?
Yes
by Anonymous xxx.xxx.188.109
April 06, 2014
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Would you recommend this optometrist to others?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Does this provider take that extra step to make you feel special?
Absolutely
by Anonymous xxx.xxx.1.6
March 18, 2014
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I got an appointment quickly. I've never had to wait too long.
by Dan Kammer xxx.xxx.11.166
December 27, 2013
Their eye equipment was so new and advanced I had never even seen it before. It was so much better than other optometrists I've been to. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Tom Mercier xxx.xxx.61.77
November 11, 2013
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