Terry R Carney, O.D.

Terry R Carney, O.D.
2144 SW 36th Street Topeka, KS 66611
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Consumer Feedback

(23 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Was the temperature in the office acceptable to you?
Perfect
Did this provider listen to your input and concerns?
Absolutely
Was the provider's staff helpful and knowledgeable?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
by Anonymous xxx.xxx.35.15
May 21, 2014
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.240.142
July 31, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.21.134
June 26, 2013
They were so kind and attentive to me. The office area is clean, neat and organized. I love how attentive they are here. Their full attention is always on me and it makes me feel special. The restrooms at this office were clean. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by Lisa xxx.xxx.228.98
June 26, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider treat their staff well?
Yes, they treat their staff with respect
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Would you refer this provider to a family or friend?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.54.139
June 17, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider have reasonable prices?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.26.142
May 06, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.162.6
April 02, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Kimberly xxx.xxx.226.4
March 11, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.24.74
November 09, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider friendly?
Extremely Friendly
by Anonymous xxx.xxx.162.109
November 03, 2012
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