Suzanne L Battaglia, O.D.

Suzanne L Battaglia, O.D.
437 N Lake Street Mundelein, IL 60060
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Was this provider's office clean?
Totally yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
Did this provider take time with you at your appointment?
Yes
Did your provider offer a holistic approach to your experience with them?
I felt that I received so much value from my appointment because of the thoroughly holistic approach they had in place. It's rare. Thank you!
by Anonymous xxx.xxx.106.253
August 21, 2014
Was this provider's office clean?
Totally yes
Did this provider seem up-to-date with the current advancements in their field?
Definitely
Was the office accommodating when booking an appointment?
Somewhat
Does the provider's staff maintain a professional appearance?
Somewhat
Was the waiting area spacious enough?
Yes
by Anonymous xxx.xxx.111.2
August 15, 2014
Was this provider's staff friendly?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Yes
Did this provider seem well-trained and experienced?
Yes
Did this provider spend time asking questions and listening to you?
Yes
Did this provider listen to your input and concerns?
Absolutely
by Anonymous xxx.xxx.44.110
July 21, 2014
Did this provider seem well-trained and experienced?
Absolutely
Did you feel that your waiting time was acceptable?
Absolutely
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.8.71
June 26, 2014
Was the provider's staff welcoming to you?
Yes
Would you refer this provider to a family or friend?
Definitely
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Did this provider seem knowledgeable and competent?
Definitely
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
by Anonymous xxx.xxx.1.4
June 17, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.6.135
November 11, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider's office too cold?
No, it was fine
Does this provider offer flexible appointment times?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.136.84
October 08, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider have reasonable prices?
Absolutely!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by schmeklini xxx.xxx.251.145
August 17, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.134.15
July 02, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.1.137
March 18, 2013
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