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Douglas Reynolds, OD

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Douglas Reynolds, OD
Family Vision Center
(23 Reviews)
> Get Phone Number & Directions
2491 S Ferdon Boulevard Crestview, FL 32539
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
I am pleased with the treatment and professionalism that is displayed in theis office by the staff.
by D. Carlson xxx.xxx.220.19
September 12, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider friendly?
Extremely Friendly
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
by Anonymous xxx.xxx.41.33
March 28, 2014
Was this provider friendly?
Friendly Enough
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
by Anonymous xxx.xxx.243.1
December 11, 2013
Was this provider friendly?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.45.221
June 25, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.21.229
May 02, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.244.230
January 22, 2013
Their staff was not friendly at all, I didn't feel welcome there. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. I would never visit them again. I was very disappointed. Young girl giving eye exam was snotty and the rudest employee I've ever dealt with. THEY DIOLATED MY EYES AND SENT ME HOME WITH NO EYE PROTECTION WHAT SO EVER !!!!! Doctor was unshaven and clothes looked like he used them as a pillow the night before.
by Better to be blind xxx.xxx.214.214
March 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.41.133
March 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
February 29, 2012
I wasn't worried about their equipment. It was safe and modern. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Anonymous
February 28, 2012
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Map and Directions
2491 S Ferdon Boulevard, Crestview, FL 32539