Lawrence J Kruse, O.D.

Lawrence J Kruse, O.D.
1106 Drummond Plaza Newark, DE 19711
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider prominently display their diplomas or business license?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by jenna xxx.xxx.170.181
December 28, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous xxx.xxx.97.253
October 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.185.10
July 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous xxx.xxx.94.24
July 24, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
November 03, 2011
Dr. Kruse was just amazing. So helpful, so knowledgeable, so professional. His office is small but comfortable, and I've never had to wait long to be seen. He treats his staff and patients with respect. At least for me, his doctor to patient manner was perfect - not fake or condescending, but personable and professional. The glasses I got were just what I wanted, and I've been happy every time I've gone back.
by Anonymous
September 18, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
April 28, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
March 30, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the waiting room chairs comfortable at this eye care office?
They were average
by Anonymous
March 29, 2011
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