Brian F. Easley, O.D.

Brian F. Easley, O.D.
6677 W Thunderbird Rd Building B Glendale, AZ 85306
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Consumer Feedback

(43 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider remember you by name?
Sometimes, but not always
Was the waiting area spacious?
Yes
Was this provider friendly?
Extremely Friendly
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
October 14, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
October 10, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by Anonymous
October 03, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I was left in the appointment room by myself, but they eventually returned. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Anonymous
September 06, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider answer all of your questions?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
August 28, 2011
Did this provider answer all of your questions?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 18, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Would you recommend this provider to others?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
July 12, 2011
Did this provider have reasonable prices?
Absolutely!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider remember you by name?
No, I always have to remind them
by Anonymous
July 08, 2011
Would you refer this provider to a family or friend?
Yes
Was this provider's office too cold?
No, it was fine
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider's staff friendly?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
June 17, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
June 02, 2011
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