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Mark A. Ruiz, O.D.

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Mark A. Ruiz, O.D.
(14 Reviews)
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Garland, TX 75042
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Great service , staff is wonderful
by S xxx.xxx.135.232
February 04, 2021
Dr. Ruiz is very professional. His staff is also very professional and attentive. I've been going to him for about 4 years and I will be coming back.
by Jemuel xxx.xxx.214.110
April 20, 2017
Was the background music pleasant while you were in the waiting room?
Yes
Would you refer this provider to a family or friend?
Definitely
Does this provider treat their staff well?
Extremely well
How would you compare this provider to others in his/her field that you have visited?
Wonderful
Was the waiting area spacious enough?
Totally
by Anonymous xxx.xxx.124.102
July 07, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.4.24
June 06, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.163.115
April 09, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Do you feel that you could have received better service somewhere else?
No, I don't think so
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.54.6
February 28, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office too cold?
No, it was fine
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the waiting room chairs comfortable at this eye care office?
Yes
by SK xxx.xxx.8.130
February 18, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.222.1
April 30, 2012
Are you going to visit this provider again?
Without a doubt!
Was this provider friendly?
Extremely Friendly
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the waiting room chairs comfortable at this eye care office?
Yes
by Anonymous
December 06, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you experience unnecessary pain during your visit?
No
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
November 29, 2011
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Map and Directions
Garland, TX 75042