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Heather M. Bergerud, O.D.

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Southwest Eye Care

Chaska, MN

Southwest Eye Care

Chaska, MN

Southwest Eye Care

Chaska, MN

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Chaska, MN
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Heather M. Bergerud, O.D.
Sam's Club Optical
(4 Reviews)
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8201 Old Carriage Ct. N. Shakopee, MN 55379
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Would you recommend this optometrist to others?
I Already Have
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.158.20
November 15, 2013
Did you experience unnecessary pain during your visit?
No
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider prominently display their diplomas or business license?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Bets xxx.xxx.118.209
October 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.150.7
July 28, 2012
I am going to refer everyone I know here. I absolutely love this place. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by Anonymous
October 31, 2011
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Map and Directions
8201 Old Carriage Ct. N., Shakopee, MN 55379