Randal L. Hanson, O.D.

Randal L. Hanson, O.D.
Hanson Eyecare and Optical 4600 Summerlin Road, #C4 Fort Myers, FL 33919
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Consumer Feedback

(27 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Were the waiting room chairs comfortable at this eye care office?
Yes
Does this provider use current and safe equipment?
Yes
Was this provider friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes, they went above and beyond
Does the provider's staff try to be helpful?
Yes
by Anonymous xxx.xxx.10.154
March 18, 2019
Five stars all the way! Dr. Hanson is a thorough, caring, and entertaining eye doctor. His staff (the two I met are Angela and Danielle) are knowledgeable, friendly, and more than competent.
by Denise Kidd xxx.xxx.240.112
February 12, 2018
Please enter your review here.
by Sandy Brunow xxx.xxx.240.234
December 06, 2016
Dr. Hanson is extremely nice and one of the best we have been to for my son's glasses. His front staff could use a touch of customer service experience. They are usually extremely short and not very approachable.
by Cynthia xxx.xxx.197.2
June 25, 2015
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Were the waiting room chairs comfortable at this eye care office?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
How would you compare this provider to others in his/her field that you have visited?
The best
by Anonymous xxx.xxx.34.97
October 13, 2014
Was this provider friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.174.41
June 27, 2014
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider have reasonable prices?
Absolutely!
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.58.242
January 13, 2014
They go out of their way to make everyone feel equally respected and cared for. They are always friendly and welcoming to me during my appointments. They strive to make every patient feel valued and important. I knew I was getting top-of the line treatment & was even shown a you tube video on a procedure I may need for my dry eyes. It was a fantastic experience from the moment the receptionist greeted me, through the doctors exam onto the lady who helped me price out glasses. Dr. Hanson was very personable & we found out we had similar interest & he made it seem like he had all day long to chat with me which in this day & age isn't the norm unfortunately I'll always be a patient at Twin Oaks Optical as long as Dr. Hanson is there, he treated me more like an old friend as opposed to just another patient. I'm glad he decided to go back to school to become an optometrist. The rest of his staff is equally impressive & made sure I knew which would be better for me economically between glasses & contacts based on my insurance I am going to refer everyone I know here.
by Timothy Pritchard xxx.xxx.233.132
December 05, 2013
I am going to refer everyone I know here. I absolutely love this place. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Tina Ferguson xxx.xxx.170.4
November 13, 2013
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Cynthia Ott xxx.xxx.73.53
November 04, 2013
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