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Walter Hathaway, O.D.

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Walter Hathaway, O.D.
(13 Reviews)
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255 John Knox Rd. Tallahassee, FL 32303
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr. Hathaway was great. His staff was standoffish and rude. They made me feel uncomfortable while I was there. I had a couple of questions and the front desk acted as if I was interrupting them or something. It's such a shame when there is a great Dr. but you feel as though you will never be visiting the office again because of their staff!!!!!!
by FormerPatient xxx.xxx.154.10
December 27, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.190.68
February 03, 2014
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.216.125
December 19, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.100.95
May 30, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.118.227
January 26, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff was not that friendly, and very standoffish. Dr. Hathaway was amazing! just wish his staff didn't make me feel like I was an inconvenience. I was very satisfied with my visit. He was helpful and I left feeling encouraged. The office was easy enough to find.
by ElTally850 xxx.xxx.131.136
September 15, 2012
Did this provider have reasonable prices?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
December 07, 2011
Did you experience unnecessary pain during your visit?
No
Did they follow up with you after your appointment?
Yes.
by Anonymous
September 07, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider remember you by name?
Sometimes, but not always
Was it easy to make an appointment with this provider?
Yes
by Anonymous
July 30, 2011
Was it easy to make an appointment with this provider?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
May 19, 2011
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Map and Directions
255 John Knox Rd., Tallahassee, FL 32303