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Superfit Gym

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Superfit Gym
Superfit Gym
(2 Reviews)
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1050 Colwell Ln Conshohocken, PA 19428
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(2 Reviews)
by Anonymous
April 30, 2011
Here is how SuperFit does business. I sent in a letter cancelling my membership in April - as I was moving to Philadelphia in May. They did not receive it and called me, I then called back and left several messages - spoke w/ several people - wrote several more cancellation letters - as they kept calling trying to charge my card. Last night I got a call that they have nothing on Record of me cancelling prior to Sept. I could take a "deal" and be charged from May - September - if I do not take a deal - I am charged for the months after September as well and moving forward. And they will send me to collections. I did everything right - and they said I should have sent my letters certified. Who would have thought my mail and messages would ALL not be passed along? Instead of them working with me - as I was a good member prior - and saying show proof you moved and we are good - they are trying to not only charge me for months cancelled - but charge me for the months after they claim to have received my cancellation as well as moving forward which does not make sense. They told me they are running a business so that is what they are going to do. THANKS - thanks for working with people. Instead you should try to nickel and dime them - that is a great business move!!!!!! I would really watch it when you try to cancel as no amount of mail, messages or speaking with people will help. One woman told me months ago - "oh, I am just making the calls, they will eventually get it that you cancelled!" GREAT Customer Service!!!!!!!! So, now the fight begins - On principle I am not paying it.
by MKirk24
November 19, 2009
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1050 Colwell Ln , Conshohocken, PA 19428