Susan Rosen

Susan Rosen
Susan Rosen 3627 Ensign Rd NE Olympia, WA 98506
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
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by char xxx.xxx.32.212
December 04, 2014
Does the provider's staff treat you well?
Yes
Would you refer this provider to a family or friend?
Definitely
Did the staff keep the temperature in the waiting room pleasant?
Yes
Did the massage therapist listen to your complaints and feedback during your massage?
Definitely, and they adjusted the massage to meet my demands
Do you think that the provider's staff are well trained?
Yes
by Anonymous xxx.xxx.128.211
August 14, 2014
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the massage therapist's hands too cold?
Not at all! They were the perfect temperature
Did this massage therapist knock before entering the massage room?
Yes, I never had to worry
Did the massage therapist play relaxing music during your massage?
Yes, they played relaxing music
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.84.238
July 01, 2013
Was this massage therapist friendly?
Very! The most welcoming office I've visited!
Does this provider remember you and your circumstances at every appointment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.142.164
June 01, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did your massage hurt?
Not at all! My massage was the best I've ever had
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.160.209
April 17, 2013
Was this provider late to your appointments?
No, they were on time
Was the massage therapist able to customize their massages for clients with injuries?
Definitely, and they made sure to ask if I had an injury before my massage
Did you feel too exposed during your massage?
Not at all. They were very careful and respectful
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did the massage therapist end your session early?
Not at all! They gave me my full massage, and it was fantastic!
by Marny Bright xxx.xxx.59.138
February 18, 2013
The facility is airy, clean, light, and welcoming. The reception staff are helpful. I have used only one of the practitioners, and she is just amazing (Kyla Jones) with her skills and intuition. Both her table and Thai massage are wonderful!
by OlyCamasu xxx.xxx.33.84
September 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by JoNell xxx.xxx.137.46
August 06, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
February 28, 2012
Was your massage therapist overly talkative during your massage?
No, they weren't overly talkative
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this massage therapist apply enough pressure during the massage?
Absolutely. They applied the perfect amount of pressure
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
February 25, 2012
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