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Shane Martin, Massage Therapist/Owner

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Bartlesville, OK
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Shane Martin, Massage Therapist/Owner
New Horizons Therapeutic Massage
(10 Reviews)
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210 S. Keeler Ave. Bartlesville, OK 74003
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I was suffering from Chronic pain in my low back and hip and after just a few visits to the office I was pain free for weeks. I knew it was the best therapy I have had considering it was the most relief I have ever received for this area. I would definitely recommend New Horizons and the amazing Massage Therapist to anyone and everyone I know! Thank you for the great pain management.
by OHSOSORE xxx.xxx.207.4
December 11, 2014
Did you feel that your waiting time was acceptable?
Absolutely
How would you compare this provider to others in his/her field that you have visited?
Wonderful
Was the background music pleasant while you were in the waiting room?
Yes
Did you feel safe in this provider's care?
Yes
Did the massage therapist use quality oils during your massage?
Definitely! They used very expensive oils that smelled fantastic
by Anonymous xxx.xxx.111.133
May 23, 2014
Did the massage therapist end your session early?
Not at all! They gave me my full massage, and it was fantastic!
Would you recommend this massage therapist to others?
I Already Have
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.217.134
January 30, 2014
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was your massage therapist overly talkative during your massage?
Not at all. They were very considerate and let me relax
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this massage therapist apply enough pressure during the massage?
Absolutely. They applied the perfect amount of pressure
by Anonymous xxx.xxx.46.20
September 18, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did the massage therapist listen to your complaints and feedback during your massage?
Yes, they listened to my complaints and feedback
Would you recommend this massage therapist to others?
I Already Have
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.104.12
June 20, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was your massage therapist overly talkative during your massage?
Not at all. They were very considerate and let me relax
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.243.209
May 16, 2013
The level of service I received was excellent. I will absolutely be going back. The waiting room is quiet, though I never have to wait. They are very informed and rapport is important to them. They are extremely reliable. They think of you the customer, first, and are very attentive. They believe in ever increasing knowledge to aid service and in the many venues of therapy. And they take a real interest in you, your comfort, your emprovement, and personal potential.
by Anonymous xxx.xxx.85.46
May 10, 2013
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was so impressed with the quality of the massage. I will absolutely return.
by Anonymous xxx.xxx.32.166
April 12, 2012
Did you feel like the massage therapist personalized your massage?
Absolutely! They vary their technique every time I visit
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
February 20, 2012
Did this massage therapist provide comfortable chairs to wait in before your massage?
Yes
Did this massage therapist answer all of your questions?
Yes
Did you notice an improvement in your overall relaxation after your massage?
Yes, I felt very relaxed when I left
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
January 25, 2012
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Map and Directions
210 S. Keeler Ave., Bartlesville, OK 74003