Directory > Providers > Massage Therapist > MI > Wyoming > East West Manual Therapy > Reviews

East West Manual Therapy

Nearby

Massage Therapists

Full Circle Healing

Wyoming, MI

Linda Gray

Grandville, MI

Striders

Grandville, MI

Nicole Driggers-Ftacnik, LMT, PNMT, AGRMS

Grand Rapids, MI
Get Featured on Wellness.com > Learn More
East West Manual Therapy
East West Manual Therapy
(25 Reviews)
> Get Phone Number & Directions
4489 Byron Center Ave Sw Wyoming, MI 49509
Add a Review

Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I don't know why some people write things like, they went into a dirty room. All those girls clean their rooms after they finish with a client. Or how they thought they could get full service for 25 bucks. Get real. I think half of these negative comments of from competing providers. I have never had but the best massage from east west. Never
by Jon xxx.xxx.71.245
November 25, 2015
Very professional will go back and will recommend
by bulu xxx.xxx.91.139
August 24, 2015
Went to get a massage and it was awful. First of all you walk in and they have a table set up like a table you would see at a garage sale. Then when they take you to the room mine was dirty still had nasty blankets from the customer before and the lady had to clean up the room which by cleaning she took the old blankets off and left one still on there that was on there when I walked in. Then she told me to get undressed while she left the room and literally took 20 minutes to come back in . My massage was at 4 and she literally finished my massage at 4:45 mins you this is me checking in, waiting for her to clean the room, taking 20 mins to start the massage and ending early. I PAID FOR AN HOUR MASSAGE AND GOT ABOUT A HALF HOUR. and to make matters worse on my way out they were asking are you going to be leaving the tip today or your boyfriend because we both got them done together and I said I would . Little did I know my boyfriend had already tipped for the both of us so they screwed us over. Definitely would not recommend this place, honestly not sure how they even get business.
by Felicia xxx.xxx.136.212
August 17, 2015
Does this provider maintain a professional appearance?
Absolutely
Do you think that the provider's staff are well trained?
Yes
Did you feel like this provider's office was sufficiently staffed?
Yes
How would you compare this provider to others in his/her field that you have visited?
Similar
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
by Anonymous xxx.xxx.166.129
October 25, 2014
My son who is mentally impaired went into get a massage because his back was sore. Someone had told him it would cost about $25.00. He was never told how much the cost of the massage and he was asked during the massage -do you want your feet and hands massaged-at which time he said ok. The resulting bill was $115.00 for a half hour massage. He found out at the end of this period and paid with his debit card- which left him $2.00 for the month for groceries. I contacted Rob the manager to explain the mistake and was told we can not do any thing to help. He said he held up his fingers to explain the cost AFTER THE MASSAGE . SHAME ON THIS COMPANY SHAME SHAME. . ANY ONE OUT THERE WITH A FRIEND OR FAMILY MEMBER WITH SPECIAL NEEDS UNDERSTANDS HOW THIS CAN EASILY HAPPEN-------PLEASE DO NOT SUPPORT THIS COMPANY
by MOM xxx.xxx.127.57
October 06, 2014
Was the provider's staff helpful and knowledgeable?
Yes
Did the massage therapist use clean sheets?
Yes! They looked brand new!
Did you feel safe in this provider's care?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Definitely
Did the massage therapist ask you about your preferences for the massage before beginning?
Definitely! They asked detailed questions about my preferences for the massage before beginning
by Jerry xxx.xxx.203.210
June 26, 2014
Did this massage therapist apply enough pressure during the massage?
Absolutely. They applied the perfect amount of pressure
Did the massage therapist respect your privacy?
Absolutely! They made an extra effort to always respect my privacy
Did the massage therapist end your session early?
No, they didn't end it early
Did your massage hurt?
No, it was very relaxing
Was this provider compassionate to you and your situation?
Mostly
by Anonymous xxx.xxx.37.237
February 18, 2014
Did this provider have reasonable prices?
Absolutely!
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.176.70
January 22, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this massage therapist answer all of your questions?
Every question I had was answered thoroughly
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.12.166
December 18, 2013
Just as a side note, I was very impressed with how conveniently located this business. It was so easy to find, I didn't have any trouble at all. Before they started my massage, they asked me how I preferred to have my massage done, to make sure they gave me exactly what I was looking for. They really care about giving their clients the best massage possible. When I arrived for my appointment the friendly staff seemed to be waiting for me. I was very impressed. I really appreciated that they weren't overly talkative during my massage. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Satisfied customer xxx.xxx.69.0
October 30, 2013
Add a Review
Map and Directions
4489 Byron Center Ave Sw, Wyoming, MI 49509